Privacy policy



This Privacy and Cookie Policy applies to information collected and processed via the www.parfumix.in website and associated customer service channels. We take your privacy very seriously and want you to know how your data is collected, used, shared, and stored.

The Website is owned and operated by PARFUMIX, located at:
Parfumix, Hi Lite Mall, Ground Floor, NH 66, Kozhikode Bypass, Poovangal, Kozhikode, Pantheeramkavu, Kerala 673014, India.

By visiting the Website or supplying information through its associated customer service channels, you are consenting to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that this Privacy & Cookie Policy is updated from time to time, and you will be bound by the most recent version available on our Website. It is therefore your responsibility to review our Privacy and Cookie Policy for updates.

Information We May Collect

We (and our authorized service providers) collect information you supply to us via the Website or through customer service channels, including but not limited to:

  • Contact and personal details: name, delivery address, phone number, email address, billing and payment information, date of birth, gender, nationality, and gift recipient details.

  • Website statistical information: your location, the URL you used to access the Website, your IP address, pages visited, search terms entered, and items clicked on.

  • Transactional information: Orders placed, items purchased, date and time of purchase, incomplete Orders or abandoned carts, preferences, and personalization requests.

  • Third-party information: details from couriers, payment providers, or loyalty program partners.

  • Survey/competition information: details provided through online or offline surveys, competitions, or product registrations.

Note: Your full payment card details are used only for the purpose of processing your transaction and are not stored, sold, or rented by us. Payments are securely processed by trusted and certified third-party payment providers.

How We Use Your Information

We (and/or our authorized partners) may use your information for purposes including:

  • To process and fulfill your Orders

  • To verify and execute secure financial transactions

  • To provide customer support and respond to queries

  • To manage your online account

  • To personalize and improve your shopping experience

  • For analysis and statistical purposes

  • To send newsletters, offers, and promotional communications (unless you opt out)

  • To combine with information from other lawful sources for better service

  • For fraud prevention and to protect our rights and safety

  • To comply with applicable laws and regulations

Who We May Share Information With

We may share your information with:

  • Our group companies

  • Carefully selected third-party service providers (payment processing, IT, logistics, courier services, surveys, and marketing)

  • Professional service providers (legal, financial, audit, insurance)

  • Regulatory, government, or law enforcement authorities, if required by law

  • Successors or assignees in the event of a business transfer or sale

Your Rights and Preferences

  • You may opt out of receiving marketing communications at any time by using the unsubscribe link in emails or contacting us directly at orders@parfumix.com.

  • You may request correction or deletion of inaccurate personal data by contacting us.

  • You are responsible for maintaining the confidentiality of your account login details.

Data Security

  • Information you provide is stored on secure servers.

  • Payment transactions are encrypted using SSL (Secure Socket Layer) technology.

  • We implement authentication, encryption, and monitoring measures to safeguard data.

  • Please note that data transmission over the internet can never be fully secure, and transmission is at your own risk.

Your data may be transferred and stored outside India. By using our Website, you consent to such transfers, provided that third parties handling your data maintain strict confidentiality and use it only for agreed purposes.

Cookies and Third-Party Advertising

Some of the advertisements you see on our Website may be delivered by third parties (ad networks, advertisers, agencies). These third parties may use cookies, web beacons, or other tracking technologies to collect information about your online activity and deliver tailored ads. We do not control or access the information collected by these parties.

Policy Updates

  • All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.

  • This Privacy Policy may be updated periodically to meet legal, regulatory, and operational requirements. Changes will be effective from the date they are posted on the Website.

  • Customers are encouraged to review this policy regularly for updates.

Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact us at:

Parfumix India
Hi Lite Mall, Ground Floor,
NH 66, Kozhikode Bypass,
Poovangal, Kozhikode, Pantheeramkavu,
Kerala 673014, India
📧 Email: orders@parfumix.com